The 2018 Subaru Love Promise Customer and Community Commitment Award

We've been nationally recognized for our dedication to our customers, our community, and the Subaru Love Promise.

We're honored to receive the 2018 Subaru Love Promise Customer and Community Commitment Award. This award nationally recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have also demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as the environment, community, health, education, and pets.

The 2018 Subaru Love Promise Customer and Community Commitment Award

What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

The Subaru Love Promise Community Commitment

We believe in being a positive force in something bigger. And it all starts right here in our community. Not just by our donations, but by our actions.

That's why we stay true to our Love Promise Community Commitment by partnering with a wide variety of community nonprofits and charities.

Every year, we join hands with our owners in the "Share the Love" event, giving back to our community-a community that's given so much to us.

So, every day, we strive to ensure our love is felt not just by our customers, but by all in our community. We do this because we feel it is the right thing to do.

We are proud to participate in the Love Promise Community Commitment. We're grateful, not only to be a part of our community, but to serve and support the causes and passions that are closest to our hearts, right here in our neighborhood.

All of the organizations we support have one thing in common: the unwavering dedication to improve the world and the lives of ­its people.

Subaru Loves Pets

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Subaru Loves the Earth

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Subaru Loves Learning

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Subaru Loves to Help

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Subaru Loves to Care

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Pets

Whether they live in our homes or in the wild, Subaru is committed to keeping all animals safe and healthy.

A partner since 2008, Subaru has donated close to $14 million to the ASPCA and helped support nearly 1,000 pet adoption events, resulting in more than 11,500 adoptions to date.

Environment

Loving the environment means more than loving the great outdoors. It means working to preserve it.

Over a decade ago, Subaru became the first U.S. auto manufacturer to become zero-landfill, and now, in collaboration with the National Park Service and the National Parks Conservation Association, Subaru is leveraging that same environmental expertise to help the National Parks reach zero-landfill too.

Education

It’s our goal to make the pursuit of knowledge available to as many minds as possible.

Total donations to teachers: $92,233
Over 200 teachers adopted
More than 15,000 students impacts

Community

In a perfect world, hunger would be history and hope would be commonplace. We believe a perfect world is possible.

Subaru and Meals on Wheels America worked together to make volunteering easier, by launching a tool called the Meals on Wheels Online Volunteer Drive.

Health

We should all have a chance to lead a healthy life. We’re aiming to give as many people that chance as we can.

Subaru has donated more than $4.5 million dollars to
Make A Wish, helping to grant 610 wishes in the U.S.

How is Steve Lewis Subaru dedicated locally to the Love Promise?

At Steve Lewis Subaru, we're dedicated to supporting the communities in which we live and work. That's why we approach our community investment with the same energy and drive as we do our business relationships. We our proud to support our neighbors and of our employees who donate their time and talents in their communities. At Steve Lewis Subaru we share the belief that to create a real change takes more than money. We take great pride in our community activities, and are proud of the impact we have made (and continue to make) working side-by-side with our many community partners. Here are just a few samples of our partnerships and investments: * A Better Chance * Amherst Regional High School Athletic Program * Amherst Cinema * Amherst Survival Center * Amherst July 4th Celebration * Big Brothers Big Sisters * Dakin P.V.H.S. * Enchanted Circle * The Future Begins Here * Hadley Police & Fireman's Association * Hadley Girl Scout Troops * Habitat for Humanity * Hopkins Academy * Northampton Police & Fireman's Association * Northampton Pride Parade * Northampton Jazz Festival * "Out for Reel" * The Performance Project * Rainbow Riverfest * Relay for Life * Safe Passages * United Way * Toys for Tots

DAKIN ANIMAL SHELTER, BATHE TO SAVE NATIONAL TOUR
BERKSHIRE EAST MOUNTAIN
HOPKINS ACADEMY, HADLEY ELEMENTARY SCHOOL, A BETTER CHANCE, DESSERT CRAWL (READER TO READER)
BRIDGE OF FLOWERS RACE, AMHERST CHAMBER OF COMMERCE, LEPRECHAUN PLUNGE , PIONEER VALLEY USO, HADLEY POLICE DEPARTMENT
RUN FOR SAFE PASSAGES, RELAY FOR LIFE, HIGHLAND VALLEY ELDER SERVICES, LEUKEMIA & LYMPHOMA SOCIETY

Subaru Love Promise Heart

Love Promise Stories from Steve Lewis Subaru

Subaru Loves to Care: Cars and Chemo  –  Sally E

Subaru Loves to Care: Cars and Chemo

Cars and Chemo by Sally Ekus, Massachusetts Chapter Board Trustee. I didn’t expect to think about my car dealer the day I took my mom in for her first chemo appointment. I also didn’t expect to ever have to go with my mom to a chemo appointment that wasn’t mine. Our family already had cancer in our story. Thirty years ago I was diagnosed with A.L.L. and went through over two years of chemo at age three and a half. Growing up we were the family that often donated money and volunteered extensively with The Leukemia & Lymphoma Society (LLS). LLS had been part of our family since the day I was diagnosed on August 18th, 1988. I have been an honored hero with Team in Training (TNT), founded a pilot Light the Night location, participated in my first TNT event, and grown to a become a chapter trustee. We were always the I used to have cancer and now I give back family. Shouldn’t that have been enough? Unfortunately, no. Cancer doesn’t discriminate based on how many times it touches a person, a family, a community. In May of 2017, just a week after I won the honor of Massachusetts’s Woman of the Year, setting a new record (that has since been broken, yay!) of raising $110,503, my mom was diagnosed with breast cancer during a routine mammogram. The following weeks were a blur of decisions, tears, and flashback conversations, which culminated in her treatment plan for four chemo infusions and six weeks of daily radiation. Walking on to the Mass General Cancer Center at Colley Dickenson floor was truly an exercise in putting one foot in front of the other. It was as if my feet were leading me because they knew my brain couldn’t handle the olfactory trigger from a childhood full of smelling the sterile air and hearing the beeping of the machines. Trauma is funny and often only rears its head when you least expect it. But then, right before I noticed how shallow my breathing had become and how fast my heart was racing with anxiety, I saw the LLS & Subaru Loves to Care blanket. It was sitting right there on the nurses’ station when we walked in. I immediately recognized the Steve Lewis dealership name because my family had been buying Subarus from Steve for over 20 years. Starting with my grandparents, then my mom, and then me, we are a driveway full of red Subarus to this day. I tapped my anxious mom on the shoulder and pointed to the blanket saying (and I kid you not), “Mom, look! Our friends!” referring to our longstanding love for The Leukemia & Lymphoma Society. Over the course of the next hour we met Candee, our nurse who would administer the first infusion. To ease our anxiety we started asking her questions and getting to know more about how she got into this line of work. How long had she been a nurse? Did she see other patients in this similar scenario that had a port? Was chemo the right decision? As it turns out, Candee trained in pediatric oncology under the very doctors at a neighboring hospital that saved my life thirty years earlier. I looked at my mom, grasped her hand in mine, and gave it a squeeze while I said, “We are exactly where we need to be right now,” as I watched her finally fully exhale and relax. Fast forward 4 infusions, 6 weeks of radiation, and 12 months, on June 20th, 2018 I walked in to the very same unit with an arm full of boxes containing this season’s Subaru Loves to Care blankets and accompanying messages of hope. The nurses on duty that day came over and started reading the messages of hope that Tracy from Subaru had gathered the weeks prior from customers at the dealership. As the nurses identified who they had on their rotation that day that could benefit from the personalized notes, they grabbed the blanket and note and went room to room, delivering to their patients. Then I saw Candee. I still can’t hug her without crying and that’s okay. We caught up and I told her that while I miss seeing her, I am pretty grateful I hadn’t seen her in a while. She said she gets that a lot. When the delivery was over I walked back through those wide sterile doors and to my car thinking about the many years and ways the The Leukemia & Lymphoma Society has been in our lives and impacted patients and nurses. On the drive home it wasn’t lost on me that my Subaru model is the Legacy.


Helping Them Get Home  –  Lee C

Helping Them Get Home

Clear the Shelters, an annual adoption event, was held last August, and Dakin Humane Society in Massachusetts was happy to join this national campaign for the first time. We knew it would be exciting to be part of a special day that recognizes adoption and shelter pets across America. To participate, shelters needed to either waive or reduce adoption fees, which would mean less income for these non-profit organizations. Our friends at Steve Lewis Subaru in Hadley, Massachusetts didn’t want to see this happen to Dakin, so they offered to help underwrite the event, which sent 97 Dakin animals home! Among them were two female guinea pigs named Lily and Paisley. They were scooped up by Connor Brosnan, an enthusiastic 8 year old who, when he heard about Clear the Shelters had told his mom, “We need to give them a home.” The Brosnans added Lily and Paisley to their household that already included a pair of guinea pigs named Peanut Butter Cup and S’mores, and two dogs named Mookie and Moose. Pets are very important to the Brosnans for several reasons. “Connor helps walk the dogs and feeds them twice a day,” reports his mom, Ellen, “and he helps me feed the guinea pigs. Taking care of pets gives Connor a good sense of responsibility.” Ellen, who is disabled and has fought two bouts of cancer, describes the benefits of having pets: “They give the love back, twice as much. I walk in my door and the dogs greet me. I walk into the living room and the guinea pigs greet me. My pets keep me from being depressed. They bring such love that being sick just isn’t an option.”


Merlyn's Tale  –  Lee C

Merlyn's Tale

Merlyn was a 2-year-old pit bull who had been chained to a tree without food, water or shelter for nearly two weeks in January 2017. He was brought to Dakin Humane Society in Springfield, Massachusetts by a Good Samaritan when he was days, if not hours, away from death. Our medical team sprang into action to save this sweet-natured fellow, and he began a long, slow recovery process in foster care. As his saga was unfolding, we made Merlyn the focus of our spring appeal to enlist more guardian (monthly), donors. We explained how supporting Dakin on a monthly basis would enable us to help a medically challenged dog like Merlyn get on the road to recovery, then adoption. Our friends at Steve Lewis Subaru in Hadley, Massachusetts was very moved by Merlyn’s story and for several weeks into our Guardian campaign, they matched each initial monthly gift in Merlyn’s honor. We had set a goal to enroll 50 new Guardians last spring, and by the end of the campaign, we had 51! The dedication of the people at Steve Lewis Subaru enabled us to get Merlyn’s story further out into the community, and their generosity helped steer Merlyn to the loving home he found not long afterward!


Black Friday Adoptions  –  Lee C

Black Friday Adoptions

“Black Friday,” to most people, means big shopping discounts on the day after Thanksgiving. At Dakin Humane Society in Massachusetts, it has a whole different meaning. That’s when we hold an annual adoption event and discount adoption fees for pets. That day is usually a big success, and lots of animals find homes, but discounting much-needed adoption fees affects our bottom line significantly. Fortunately, Steve Lewis Subaru in Hadley, Massachusetts stepped up and provided $2,500 to help us offset our financial losses. We were thrilled to see 90 animals go home that day, including: • Romeo & Juliette – a pair of year old cockatiels who were found “walking around” on someone’s back porch, then just 4 days later on Black Friday, they went to a loving new home • Mr. Chaplin – a 5-year-old cat who was what we called a “spirit cat” due to his fearful demeanor. Despite his shyness, he was adopted that day and found a new chapter in life • Hershey – a 3-year-old boxer mix who had been returned after a failed adoption because he had “too much energy,” was welcomed with open arms by his new family on Black Friday. We really celebrated that day, and representatives from Steve Lewis Subaru were right by our side! We had “Share the Love” cake for everyone, photo ops and lots of laughs with adopters and our friends at Steve Lewis Subaru!


Helping Them Get Home  –  Lee C

Helping Them Get Home

Dakin Humane Society in Massachusetts was happy to join the national “Clear the Shelters” campaign for the first time in August 2017. We knew it would be exciting to be part of a special day that recognizes the importance of adopting shelter pets, and the incredibly significant bond that exists between people and the pets who love them. To participate, shelters needed to either waive or reduce adoption fees, and our friends at Steve Lewis Subaru in Hadley, Massachusetts underwrote the majority of adoption fees that day so as many people as possible would be able to meet and bring home a pet. It's wonderful to share Subaru's passion about adoption, and their generosity that day allowed many families to add a cherished new member. They clearly know how to “pay it forward” when they share the love in their own community! By day's end, 97 Dakin animals went home. Among them were two female guinea pigs named Lily and Paisley. They were scooped up by Connor Brosnan, an enthusiastic 8 year old who, when he heard about Clear the Shelters had told his mom, Ellen, “We need to give them a home.” The Brosnans added Lily and Paisley to their household that already included a pair of guinea pigs named Peanut Butter Cup and S’mores, and two dogs named Mookie and Moose. Pets are very important to the Brosnans for several reasons. “Connor helps walk the dogs and feeds them twice a day,” Ellen reports, “and he helps me feed the guinea pigs. Taking care of pets gives Connor a good sense of responsibility.” Ellen, who is disabled and has fought two bouts of cancer, describes other benefits of having pets: “They give the love back, twice as much. I walk in my door and the dogs greet me. I walk into the living room and the guinea pigs greet me. My pets keep me from being depressed. They bring such love that being sick just isn’t an option."


Black Friday Adoptions  –  Lee C

Black Friday Adoptions

“Black Friday,” to most people, is symbolized by the huge promotional sales that take place the day after Thanksgiving. Here at Dakin Humane Society in Massachusetts, Black Friday is an opportunity to send pets home. We hold an annual adoption event with discounted adoption fees for pets. The day is always a great success, and lots of animals find homes. Steve Lewis Subaru of Hadley, Massachusetts, partnered with us and contributed $2,500 toward this event, so we could encourage as many people as possible to visit us and bring home a new pet. We were thrilled to see 90 animals go home on Black Friday, including: Romeo & Juliette – a pair of year-old cockatiels who were found “walking around” on someone’s back porch, then just 4 days later on Black Friday, they went to a loving new home Mr. Chaplin – a 5-year-old cat who was what we called a “spirit cat” due to his fearful demeanor. Despite his shyness, he was adopted that day and found a new chapter in life Hershey – a 3-year-old boxer mix who had been returned after a failed adoption because he had “too much energy,” was welcomed with open arms by his new family on Black Friday We really celebrated that day, with representatives from Steve Lewis Subaru right by our side! We had “Share the Love” cake for everyone, photo ops and lots of laughs with adopters and our friends at Steve Lewis Subaru!


Merlyn's Tale  –  Lee C

Merlyn's Tale

Merlyn was a 2-year-old pit bull who had been chained to a tree without food, water or shelter for nearly two weeks in January 2017. He was brought to Dakin Humane Society in Springfield, Massachusetts by a Good Samaritan when he was days, if not hours, away from death. Our medical team sprang into action to save this sweet-natured fellow, and he began a long, slow recovery process in foster care. As his saga was unfolding, we shared Merlyn’s story with our community. We explained how monthly supporters, who we call Guardians, would equip us to help a medically challenged dog like him get on the road to recovery, then adoption. Our friends at Steve Lewis Subaru in Hadley, Massachusetts were very moved by Merlyn’s story and for several weeks matched each initial monthly gift in Merlyn’s honor. By the time Merlyn went home, we had more than 50 new Guardians! The dedication of the people at Steve Lewis Subaru allowed us to send Merlyn’s story further out into the community, and their generosity helped steer Merlyn to his new loving home!


Subaru Loves to Care  –  Tracy S

Subaru Loves to Care

Dear Steve, Tracy and staff at Steve Lewis Subaru: Thank you for partnering with The Leukemia & Lymphoma Society (LLS) for Subaru's Loves to Care program this year. Thanks to your involvement, we were able to bring warm blankets and arts & crafts kits to patients at Cooley-Dickinson Hospital. These gifts brought warmth and comfort, as well as the feeling of being supported by their community, to the patients who received them. Your partnership also helped raise awareness of LLS and the services we offer to patients and their families, which is invaluable to us in advancing our mission. I hope you enjoyed the experience and greatly look forward to the opportunity to work with you and Steve Lewis Subaru again, on Loves to Care and possibly other LLS campaigns, which I'd be happy to discuss with you. And it goes without saying that if anyone in the Steve Lewis Subaru family or community is ever touched by a blood cancer (and we hope not), we are here and ready to help. All the best, Amy The Leukemia & Lymphoma Society Dear Steve, On behalf of Cooley Dickinson Hospital and the community we serve, thank you for your recent in-kind gift of warming blankets and activity kits to the Mass General Cancer Center at Cooley Dickinson Hospital. Through our affiliation with Massachusetts General Hospital, we are able to capitalize on their medical breakthroughs and research, staff training and credentialing and guidance for hospital best practices as we continue to refine and deliver an unprecedented level of care to our local community. By supporting Mass General Cancer Center at Cooley Dickinson in this special way, you have enhanced the high quality of cancer care that we provide. Thank you again for your caring and thoughtful support. Together, we are making a great community even better. Sincerely, Diane Dukette Chief Development Officer Cooley Dickinson Hospital


Sharing the Gift of Warmth and Love  –  Amy H

Sharing the Gift of Warmth and Love

On June 20, 2017, fifty patients received blankets to keep themselves warm during treatment, while nearly a dozen kids received activity kits at Cooley-Dickinson Health Care in Northampton, MA. These items were delivered along with messages of hope by Steve Lewis Subaru, in a partnership with the Leukemia and Lymphoma Society, as a part of the Subaru Love Promise program. Regarding caring for their patients, Avital Carlis, of Cooley Dickinson Hospital, stated, "it takes a team and an entire group together, so having a pause to say, ‘There’s somebody else thinking about you, and caring about you,’ is really important.” Thank you to Steve Lewis Subaru team for helping to spread the love!


Steve Lewis Subaru shares A LOT of LOVE!!  –  Stacey M

Steve Lewis Subaru shares A LOT of LOVE!!

Steve Lewis Subaru and Helping Hearts for Hadley Schools partnered for the Share the Love Event in 2015. It was a resounding success due in part to the dedicated staff of Steve Lewis Subaru! We received a check for $42,000!!!! It was outstanding for us as an organization and for the dealership. Helping Hearts mission is to raise funds for the Hadley Public Schools for technology and other special initiatives the school budget does not cover. We are thrilled to be able to purchase items for Maker Spaces at both schools and other special equipment that would not be otherwise feasible. We also will be to update the lap tops and computer software to allow all the children in Hadley Schools access to new and exiting ways to create and learn. Steve Lewis Subaru committed to making Hadley Schools a better place to be a student and we can't thank them enough for the support, kindness, and "sharing their LOVE"!!